Data Protection Written in Bengali Last Updated: January 2026

Privacy Policy – How mb99 Keeps Your Information Secure

Mb99 takes your privacy seriously. On this page, you can learn how your data is collected, where it is stored, and how it is kept secure.

Why trust us?

Mb99 follows international standards to keep your data safe

256-Bit SSL Encryption

Every connection on mb99 is SSL encrypted. Your personal information and payment data are fully protected during transmission.

Your data is never sold

Mb99 never sells your personal information to third parties. Your data is used solely to improve the services provided to you.

GDPR Compliant

Mb99 complies with international data protection laws and ensures full transparency in how your information is used.

Secure Data Storage

All data is stored on secure servers. Regular security audits and backups are maintained.

Your account, your control

At mb99, you can view, update, or request deletion of your personal data at any time.

Dedicated Privacy Support

Mb99's support team is available 24/7 to assist with any privacy-related questions or concerns.

1. Introduction

Welcome to the mb99 Privacy Policy. This document explains how mb99 collects, uses, stores, and protects your personal information.

By using the mb99 website or its services, you agree to the terms outlined in this Privacy Policy. We operate with full transparency for all users in Bangladesh.

At mb99, your privacy is not just a legal obligation — it is a core responsibility we hold toward our users.

2. What Information Do We Collect?

Mb99 only collects information that is necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.

Information collected at registration:

  • Full name and date of birth
  • Email address and mobile number
  • Current address
  • Identity document details (for KYC verification)

Information collected during service use:

  • Transaction details (deposits, withdrawals, betting history)
  • Device information (browser, operating system, IP address)
  • Session Data & Usage Patterns
  • Customer support interaction records

Mb99 never stores your full payment card number. All payment processing is handled entirely through secure third-party payment gateways.

Data Type Purpose Retention Period
Identity Information Account verification and KYC 5 years after account closure
Transaction Data Financial records and audits 7 years for legal compliance
Gameplay history Service Improvement & Support 3 Years
Device and session data Security & Fraud Prevention 12 Months
Marketing Preferences Sending relevant offers Until consent is withdrawn

3. How Is Your Information Used?

Mb99 uses the information it collects for the following purposes:

  • Service Delivery: To manage accounts, process payments, and ensure smooth gameplay.
  • Identity Verification: Through the KYC process to prevent fraud and money laundering.
  • Security: To protect your account and detect suspicious activity.
  • Service Improvement: To analyze and improve the user experience.
  • Contact: To send important updates, bonus offers, and support.
  • Legal compliance: To meet regulatory authority requirements.

You can opt out of marketing emails or SMS at any time — through your account settings or by contacting support.

4. Who Is Your Information Shared With?

Mb99 never sells your information. However, in certain circumstances it may be shared with specific parties:

  • Payment Processors: Licensed payment gateways for deposit and withdrawal processing.
  • Game providers: Certified providers including Pragmatic Play and Evolution Gaming.
  • Regulatory Authority: Government or licensing authorities where legally required.
  • Security Partners: To detect and prevent fraud.

All third parties operate under strict data protection agreements with mb99 and are not permitted to use your information for any other purpose.

5. Data Storage & Security

Mb99 follows the highest industry standards to protect your information.

Technical Safeguards:

  • 256-bit TLS/SSL encryption on all connections.
  • AES-256 encryption at the database level.
  • Regular security audits and penetration testing.
  • Firewall and intrusion detection systems.

Administrative Safeguards:

  • Only authorized personnel may access your data.
  • All staff receive data protection training.
  • Staff access is reviewed on a regular basis.

In the event of a data breach, mb99 will notify the relevant authorities and affected users within the legally required timeframe.

6. Cookie Policy

The mb99 website uses cookies. Cookies are small data files stored in your browser that help enhance your experience.

Cookie type Purpose Duration Options
Essential Cookies Login session, security At Session End Mandatory
Analytics Cookies Site Usage Statistics 12 Months Optional
Preference Cookies Remembering language and theme settings 6 Months Optional
Marketing Cookies Showing relevant advertisements 30 Days Withdrawable

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.

7. Your Rights

As an mb99 user, you have certain fundamental rights. Contact our support team at any time to exercise these rights.

Right to access

You can find out what information mb99 holds about you. Upon request, a full data report will be provided within 30 days.

Right to Rectification

If your account contains incorrect information, you can have it corrected — either through your account settings or by contacting support.

Right to Erasure

After closing your account, you may request deletion of your data unless it is required to be retained for legal purposes.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You can request a download of your data in a structured format.

Right to object

You may object to the use of your data for marketing or profiling purposes.

8. Minor Protection

Mb99 services are for users aged 18 and above only. mb99 never knowingly collects data from minors.

If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

If you believe a minor is using mb99, please notify our support team immediately.

9. Policy Changes

Mb99 may update this Privacy Policy from time to time. When changes are made:

  • A notice will be posted on the website.
  • You will be notified at your registered email address for significant changes.
  • Updated policies may be displayed at your next login.

The "Last Updated" date at the top of this page always reflects the current version.

10. Contact Us

Contact mb99 for any privacy-related questions, complaints, or to exercise your rights:

  • Live Chat: Click the chat button on the website (available 24/7)
  • Email: [email protected]

Mb99 typically responds to privacy-related requests within 30 days. For complex cases, an additional 30 days may be required, and you will be informed accordingly.

Privacy FAQ

mb99 never stores your full card number or PIN. All payments are processed through secure third-party payment gateways, and only transaction reference numbers are retained on mb99 servers.

Closing your account does not result in the immediate deletion of all data. Certain information must be retained for a set period to comply with legal and financial regulations (typically 5–7 years). However, this data is not used while your account remains inactive.

Click the "Unsubscribe" link at the bottom of any marketing email. Alternatively, contact mb99 Support and request to opt out of marketing communications. Changes will take effect within 24 hours.

As an international platform, mb99 may store some data on servers located outside your country. Regardless of where data is stored, the same high-level security measures apply. All data transfers comply with international data protection regulations.

Play with peace of mind — your data is safe with mb99

Mb99 safeguards your data in accordance with our Privacy Policy. Join now and enjoy a secure gaming experience.

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