Gaming should be enjoyable, not stressful. mb99 is committed to helping you play in a safe and healthy way.
Mb99 believes every player has the right to set their own limits. That's why we've made these tools easy to access.
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased until the designated period has passed.
Decide in advance how long you want to play. When that time is up, mb99 will automatically alert you and can pause your account if needed.
Need a break for a while? Set a cooling-off period ranging from 24 hours to 6 weeks. Your account will be temporarily suspended during this time.
If you feel you need a longer break, choose self-exclusion. You can fully close your account for anywhere between 6 months and 5 years.
Set a daily loss limit. Once you hit that limit, mb99 will automatically prevent any further betting.
Mb99 will remind you at regular intervals of how long you've been playing and how much you've won or lost.
Online gaming is a great source of fun and entertainment – but when it goes beyond that, problems can start to develop. mb99At -, we always want our users to stay healthy, happy, and safe.
Responsible gaming means knowing your limits, staying within your budget, and not letting gaming take priority over your other responsibilities. mb99 provides a range of tools and features to help you stay in control.
Remember: gaming is entertainment, not a source of income. Winning and losing are both part of the experience. But chasing losses — going back to play again and again just to recover money you've lost — is where the problem begins. mb99 doesn't want you to go down that path.
Before you play, decide in advance how much you're willing to lose. Once you hit that amount, walk away. Watch out for the 'just one more round' mindset.
Set a session timer at mb99. Hours of continuous play dulls your judgment and makes poor decisions easier to fall into.
Avoid playing when you're angry, upset, or emotionally unsettled. You're more likely to make risky decisions when you're not in the right headspace.
Don't let gaming affect your relationships with family and friends. Take care of your daily responsibilities first.
If you're experiencing any issues related to gaming, contact mb99 Support. Asking for help isn't a weakness – it's the smart thing to do.
Think through these questions. If more than one applies to you, it may be time to seek support.
Are you playing again after losses to try to win back your money?
Want to stop gaming but can't?
Are you cutting into family or work time to play?
Is gaming causing financial or relationship problems for you?
Do you feel restless or irritable when you're unable to play?
Are you hiding how much you're gaming from your family?
This chart is for awareness purposes only. Understand where you stand and seek help if needed.
Mb99's responsible gaming tools can be activated through Account Settings or by contacting Support.
Account Settings → Responsible Gaming → Deposit Limit. Choose daily, weekly, or monthly. Takes effect immediately.
Set a time limit for each session. If you don't log out when it ends, mb99 will automatically log you out.
Once you notify support, a cooling-off period will begin within 24 hours. Deposits and betting will not be permitted during this time.
Request via support. Your account will be fully closed for a period of 6 months to 5 years. Reactivation is not possible during this time.
Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is in place to prevent impulsive decisions made in the heat of the moment.
Responsible gaming at mb99 is more than just a page – it's a value built into the core of our platform. We believe a gaming platform's success isn't measured only by its number of users, but by how well those users are playing.
Gaming addiction occurs when gaming starts to affect other important areas of your life. If your work, family, or health is taking a hit, it's time to take notice.
The signs of gaming addiction are much like other behavioral addictions: an inability to stop, feeling restless or irritable when not playing, lying about how much you play, and chasing losses by gambling more. If you notice these signs, seek help right away.
If you think someone in your family may be struggling with a gaming addiction, talk to them directly and with empathy. Getting angry or resorting to insults can make things worse. While mb99 cannot process a self-exclusion request from a third party, our support team can guide you on how to help the person affected.
Mb99 is an 18+ platform. That said, parents should stay vigilant – if your account is still logged in on a shared device, minors may be able to access it. Always keep your password private and log out after each session.
Use parental control software on your devices to restrict minors from accessing gaming sites. mb99 does not compromise on child safety.
We commit that mb99 will always:
Mb99 is here for you at any time. For anything related to responsible gaming:
To set up self-exclusion or adjust your limits, type "Responsible Gaming" in Live Chat.