Terms & Conditions – Complete Guide to Using the mb99 Platform

1. Introduction

These Terms & Conditions mb99These terms apply to the mb99 website and all related services. By creating an account on mb99, you are considered to have fully read, understood, and agreed to these terms and conditions.

Mb99 is an internationally licensed online gaming platform committed to delivering the best gaming experience for users in Bangladesh. To access our services, the following terms must be observed.

We reserve the right to modify these terms and conditions at any time. Users will be shown the updated terms upon their first visit to the website after any changes take effect.

2. Account Register

Providing accurate and complete information during registration on mb99 is mandatory. Accounts created with false or misleading information may be closed at any time.

Information required at registration:

• Full name (as shown on your National ID or passport)
• Date of birth (to verify you are 18 or older)
• Valid mobile number or email address
• Current address

One account policy:

Each individual is allowed to open one mb99 account only. Creating multiple accounts under the same identity will result in all accounts being cancelled and all balances forfeited.

3. Eligibility Requirements

The following conditions must be met to use mb99:

• Must be at least 18 years of age.
• Online gaming must be legally permitted in your country of residence.
• Participation must be entirely voluntary and made with full awareness.
• Operating an account on behalf of another person is not permitted.

4. Deposit Rules

Please keep the following in mind when making a deposit on mb99:

• Minimum deposit amount is BDT 100.
• Deposited funds are generally credited to your account instantly.
• Only use payment methods registered in your own name.
• Deposits can be made via mobile banking, bank transfer, or e-wallet.
• Deposits from third parties or from another person's account will not be accepted.

5. Withdrawal Rules

The following rules apply to withdrawing your winnings:

• Minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 1–24 hours.
• Identity verification (KYC) may be required before your first withdrawal.
• Funds will be returned via the same deposit method used, where possible.
• Wagering requirements must be met before withdrawing any winnings derived from a bonus.

Identity Verification (KYC):

Mb99 may request identity verification at any time. This may include a copy of your national ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

6. Bonuses & Promotional Offers

All mb99 bonuses and promotional offers are subject to specific terms and conditions. Accepting a bonus means you agree to those terms.

Wagering Requirements:

• Each bonus has its own wagering requirement (typically 15x–35x).
• Bonuses cannot be withdrawn until the wagering requirement has been completed on the specified games.
• After claiming a bonus, the wagering requirement must be met within the specified time frame.

Reasons for bonus cancellation:

• Attempting to claim bonuses through multiple accounts.
• Attempting to withdraw without meeting the bonus wagering requirements.
• If the account contains false information.
• Any form of manipulation or fraudulent activity.

7. Gameplay Policy

All games on mb99 are powered by RNG (Random Number Generator) technology or run by live dealers. All game outcomes are entirely random and are regularly audited by independent third parties.

• If a game is cancelled due to a technical issue, all bets will be refunded.
• If your internet connection is lost during a game, the outcome will be saved on the server.
• Betting limits may vary by game.
• In Live Casino games, the dealer's decision is final.

8. Prohibited Activities

The following activities are strictly prohibited on mb99. Violations may result in permanent account closure and legal action:

• Operating multiple accounts.
• Opening an account using another person's identity.
• Using strategies to abuse bonuses.
• Use of automated software or bots.
• Any form of interference with game software.
• Collusion or fraudulent cooperation with other players.
• Using the platform for money laundering purposes.

9. Privacy & Data Protection

Mb99 takes user privacy seriously. Any information you provide is used solely to improve our services and meet legal obligations.

• Your information will never be sold to third parties.
• All data is protected with SSL encryption.
• Information may be shared with authorities when required by law.

For more details, visit our Privacy Policy Read.

10. Responsible Gaming

Mb99 believes gaming should be a source of entertainment. We actively promote responsible gaming and are committed to supporting players who experience gambling-related difficulties.

Available protection tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Timer: Tools to manage and limit your playing time.
• Self-Exclusion: Account suspended for a defined period.
• Reality Check: Reminders to take regular breaks.

11. Account Closure & Suspension

Mb99 may close or suspend an account under the following circumstances:

• For any breach of these terms and conditions.
• Fraudulent or suspicious activity.
• If identity verification fails or false information is detected.
• In operating multiple accounts.
• When directed by a legal or regulatory authority.

You may close your account at any time by contacting support. If you have a remaining balance, withdraw it through the proper process before closing.

12. Contact & Support

If you have any questions about these terms or need clarification on any point, please contact the mb99 support team:

• Live Chat: Click the chat button in the bottom-right corner of the website (active 24/7).
• Email: [email protected] (response usually within 12 hours)

Last Updated: January 2026. The latest version of these terms and conditions is always available at mb99.ng/terms-conditions.